1. Introduction
Dream Pixel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Business information (company name, website, industry)
- Project requirements and preferences
- Payment information (processed securely through third-party providers)
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Device information (mobile, desktop, etc.)
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our web design and digital marketing services
- Communicating with you about projects, updates, and support
- Processing payments and managing subscriptions
- Analyzing website usage to improve user experience
- Sending marketing communications (with your consent)
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, and email services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit permission
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings or our cookie consent banner.
Types of Cookies We Use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
7. Your Rights and Choices
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing for marketing purposes
- Restriction: Request limitation of processing
To exercise these rights, please contact us at privacy@dreampixel.co.uk
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Client project data is typically retained for 7 years after project completion for business and legal purposes.
9. Third-Party Services
Our website may contain links to third-party services with their own privacy policies:
- Google Analytics: Website traffic analysis
- PayPal: Payment processing
- Email Service Providers: Communication and marketing
We are not responsible for the privacy practices of these third parties. Please review their privacy policies.
10. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us: